PC help (home users)
Can deleted files, photos and documents be recovered?
In most cases — yes. When a file is deleted, the data physically stays on the disk until it is overwritten by new information. So the key rule is: the moment you notice the loss, stop using the drive (don't save anything new, don't install programs onto that disk).
The odds depend on the situation:
Accidental deletion or formatting — the most recoverable case.
Logical failure, corrupted file system, an unreadable flash drive — usually recoverable too.
Physical damage (the disk clicks, won't spin up, water damage) — needs special equipment and clean-room work.
We recover data from hard drives (HDD), SSDs, flash drives, memory cards and RAID arrays — photos, documents, working databases. Diagnostics show what can realistically be saved before any work begins. Don't delay and don't try to "fix" the disk yourself — that often lowers the chances.
Contact us, describe what happened, and we'll advise the next step.
Read more in the article →Do you clean laptops from dust and repair them in Odesa?
Yes. If a laptop overheats, the fan is loud, it shuts down under load or has become slow — the usual cause is dust and dried-out thermal paste. We do:
Dust cleaning and replacement of thermal paste/pads;
Cooling-system maintenance (heatsink, fan);
Liquid-spill repair, keyboard, power-jack and screen replacement;
Upgrades — adding RAM or installing an SSD to make the laptop faster.
We recommend a preventive cleaning roughly once a year — it extends the service life and protects against overheating.
Tip: if a laptop is spilled on, turn it off and disconnect power immediately, and don't switch it on until a technician inspects it.
Get in touch — tell us the model and symptoms and we'll quote the work.
Read more in the article →What does the blue screen of death (BSOD) mean and how do I read the error code?
A blue screen (BSOD) is an emergency stop of Windows when the system hits an error it cannot safely recover from. The screen shows an error code (e.g. 0x00000050, 0x0000008E, 0x0000001E) and often the name of the faulty file or driver — that's the main clue to the cause.
The most common causes:
Drivers — a recently updated or incompatible driver (GPU, Wi-Fi, printer);
RAM — a faulty memory module (found with a memory test);
Disk — bad sectors on an HDD/SSD or a corrupted file system;
Overheating — a dusty PC that shuts down under load;
Viruses or damaged system files.
What you can try yourself: recall what changed before the crashes (new hardware, a driver, a program), roll back the last update, test RAM and the disk, run a virus scan.
If the blue screen keeps coming back — write down the exact code and contact us. From the code and file name we quickly pinpoint the cause and fix the system while keeping your data.
How do I install or reinstall Windows?
The general order for installing Windows is:
Back up important data from the system drive (usually C:) to another flash drive or disk — reinstalling erases that partition.
Create a bootable USB drive with an official Windows image https://www.microsoft.com/uk-ua/software-download.
Boot from the USB (the Boot Menu key is usually F12, F9 or Esc — depends on the motherboard/laptop).
Run the install, formatting the system partition, and install drivers (chipset, GPU, network) after the first boot.
After installation, check activation and updates and install your basic apps and an antivirus.
If you'd rather not risk your data or don't have drivers on hand — we install Windows turnkey: transferring your files, installing drivers, activation and the apps you need. We come to you in Odesa or accept the device at the service.